LOCATIONS:
• NEW ROCHELLE, NY - Please Click Here to Apply.
JOB DESCRIPTION:
• Monitoring customer accounts and detecting overdue payments
• Collecting and analyzing data for a selected payment/debt history
• Reaching out to customers to discuss their debts
• Consulting and helping clients within case of billing and credit problems
• Managing payments and refund operations
• Developing measures encouraging timely payments
• Managing historical records of account statuses and collection operations
• Reporting on collection operations and customer account updates
QUALIFICATIONS:
• 3+ years' experience of working on a Collection Specialist position
• Profound knowledge of collection techniques and billing procedures
• Good knowledge of legal regulations in the debt collection area (such as FDCPA)
• Easy working with targets
• Excellent communication skills٫ both written and oral
• Stress-resistant and productive
• Good level of problem-solving and negotiation skills
• Good practical experience with Office and databases
• Have a high school diploma
• State Liquor Authority (SLA) experience would be a bonus
• Wine / Liquor Industry Experience would be a bonus
Tri-Vin Imports offers a competitive employment package that includes a salary, benefits such as 401k, Health Insurance, Life Insurance, Short and Long Term Disability Coverage, HSA, FSA, Commuter Benefits, Legal Assistance and other benefits.
Tri-Vin Imports, Inc. is an equal opportunity employer that values diversity. We conduct business without regard to actual or perceived age, race, color, religion, disability, caregiver, marital or partnership status, pregnancy (including childbirth, breastfeeding, or related medical conditions), ancestry, national origin and citizenship, sex, gender identity and expression, sexual orientation, sexual and reproductive health decisions, military or veteran status, creed, genetic predisposition, carrier status or any other category protected by federal, state, and local law.
Tri-Vin is firmly committed to a policy of non-discrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, recall, transfers, leaves of absences, compensation and all other terms and conditions of employment. Here at Tri-Vin we have created a variety of programs to promote culture of inclusivity and work hard to ensure that all of our employees have an equal opportunity to contribute to Tri-Vin and feel that this is a place where they belong.